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Patient need group segmentation

You may notice a result appear in your NHS app referring to segmentation. Segmentation is a simple way in which we categorise patients based on their specific health needs. It helps us a practice to understand the individual needs of our patients based on their health and wellbeing to support personalised care and ensures you get the right support in a timely way. No action is needed from you.

New Hayesbank Surgery

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

Latest surgery news

Pharmacy services

28th July 2025

Save time and avoid waiting to see a GP… think Pharmacy First. Conditions they can offer prescription medicine for are:…


Think Pharmacy First

23rd July 2025

Think Pharmacy First is an NHS campaign encouraging people to consider their local pharmacy as the first point of contact…


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Patient Participation Group

We would like to know how we can improve our service to patients and how you perceive our surgery and staff.